🕒 Our Business Hours
Our team strives to respond to all inquiries as quickly as possible. We are available:
- Monday - Friday: 9:00 AM - 6:00 PM (EST)
- Saturday - Sunday: Closed (Messages received over the weekend will be addressed on the next business day).
📧 How to Reach Us
1. Customer Support
For questions regarding order status, tracking, refunds, or product troubleshooting, please send us an email. Be sure to include your Order Number so we can assist you more efficiently.
Email: [email protected]
2. Wholesale & Business Partnerships
Interested in becoming a distributor, dropshipper, or partnering with Rose Toy Global? Our B2B team would love to hear from you.
Business Email: [email protected]
📝 Quick Contact Form
Don't want to open your email client? Simply fill out the form below, and one of our customer service representatives will get back to you within 1-2 business days.
💡 Instant Answers Just for You!
Before sending us a message, the answer you're looking for might already be available. We highly recommend checking out these helpful pages: